krikaya App Privacy Policy

Effective date: July 2026. Using the krikaya app, these policy rules apply; the text is brief yet important

Many sites talk around data; here it is stated in plain language what is collected, why it is collected, and what you can control

What data does krikaya collect

Not all data is collected together; essential parts are kept separate so the app runs and support is faster

Device information includes model, operating system, language and browser settings; usage data includes login time, pages viewed and error reports

Account and payment information

Account name, contact details and sign-in records may be present; many Bangladesh users transact with bKash, Nagad and Rocket, so their limited references are kept securely

Legal basis for data processing

Data may be used for these three reasons: consent, contract, and legitimate interests; each purpose has its own limits

Keeping login active, security checks and account support require these bases; the same rules apply on Dhaka's fast network, so the experience is uniform

When does consent apply

Cookie preferences, notifications and some analytics tools do not require separate consent; if you want, you can change them from browser or app settings

What data is used for

Data helps the krikaya app load quickly, keep sessions, and reduce errors; if security concerns arise, system logs reveal the problem

Customer support also becomes faster; if you are stuck with krikaya Login, reviewing the previous session and device information helps understand the problem

Benefits for local users

Some users use old Android phones, so lightweight settings and low data usage, common in many areas of Bangladesh

Data sharing and processing

Not all data goes to everyone; only trusted processors, security support and legal necessity receive a limited share

These processors comply with the contract and cannot use data for their own purposes; if any partner fails to comply, their access is blocked

When data may be shared

Account verification, fraud detection and server support may show limited information; data may also be requested by law

Cookies and tracking

Cookies remember login, set language, and speed page loads; without them you must re-enter the same information

We may use session cookies, preference cookies, and basic analytics cookies; all can be controlled from browser settings

What you can change

Disabling cookies may slow some features, but core pages usually remain open, and you won't have trouble getting help

International data transfer

Sometimes servers or support tools may be outside the country, but the same security standards are maintained

Before data is sent, contracts and security rules are reviewed; the goal is not to expose account information to unnecessary risk

For Bangladesh users

Whether you access from Dhaka or another district, the policy remains the same to keep your data safe; that is prioritized

What are your rights

You can view, correct, delete and object to use of your data; you may also request data minimization

To send a request, write to support; identity verification is usually required to prevent data misdelivery

Ways to exercise rights

Go to the krikaya Contact page, or message the support team directly for a quick response; provide your account email and registered number

The information provided when registering on krikaya can also be requested to be updated later if there are small mistakes

How long data is kept

Kept as long as needed; when the work ends, many records are deleted or anonymized

Security logs, accounting and legal reasons may require some data to stay longer; usually separate time limits are set so nothing unnecessary remains

What happens when the term ends

Data is moved in steps in compliance with the rules so old data does not circulate, and the system stays lightweight

Contact and complaints

If you have questions, write to the krikaya Contact page; the support team handles data, cookies and rights-related questions

If unresolved, you can send a written complaint; we try to respond within 3 business days

One last note: when using the krikaya App, review this policy from time to time, especially when you download krikaya APK